Which statement best describes the difference between problem solvers and problem finders?

• A. Problem solvers identify issues before they can be solved
• B. They are the same
• C. Problem finders identify issues before they can be solved
• D. They focus on time management

Answer: (C)

The difference being tested is the focus on discovery versus resolution. Problem finders identify issues before they can be solved, meaning they actively look for gaps, pains, or unmet needs that aren’t yet obvious and frame the situation in a way that reveals what truly matters. This proactive probing helps surface latent problems so solutions can be developed with a clearer understanding of underlying causes and opportunities. In sales and questioning approaches, this translates to uncovering hidden needs and opportunities early, which sets the stage for meaningful, value-driven conversations.

Problem solvers, on the other hand, tend to work on problems that have already been identified and clearly defined, focusing on creating and implementing solutions to those specific issues. The option that implies they are the same doesn’t fit, and the one about time management misses the core idea of discovery versus solving.